Privacy Policy

RealtySoft's privacy policy covers the collection and use of personal information that may be collected by RealtySoft anytime you interact with RealtySoft, such as when you visit our website, when you purchase RealtySoft products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at RealtySoft, and we go to great lengths to protect it.

WHY WE COLLECT SOME PERSONAL INFORMATION
We collect personal information, in some cases, because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events.

If you do not want RealtySoft to keep you up to date please inform us by writing to info@realtysoft.com.

WHAT INFORMATION WE COLLECT
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the RealtySoft products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

If you use a bulletin board, web forum, or chat room on any RealtySoft website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. RealtySoft is not responsible for the personally identifiable information you choose to submit in these forums.

WHEN WE DISCLOSE YOUR INFORMATION
RealtySoft takes your privacy very seriously. Be assured that RealtySoft does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the RealtySoft group globally who will safeguard it in accordance with RealtySoft's privacy policy. There are also times when it may be advantageous for RealtySoft to make certain personal information about you available to companies that RealtySoft has a strategic relationship with or that perform work for RealtySoft to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with RealtySoft's policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the RealtySoft website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

COOKIES AND OTHER TECHNOLOGIES
As is standard practice on many corporate websites, RealtySoft's website may uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

PRIVACY QUESTIONS
If you have questions or concerns about RealtySoft's Customer Privacy Policy or data processing, please use info@realtysoft.com to contact us.

RealtySoft may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

REALTYSOFT.COM
245 Fairview Mall Drive, Suite 401
Toronto, ON M2J 4T1
Canada


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